Privacy Policy

This Privacy Policy explains how WaliaTender.com, operated by Walia ICT Solutions, collects, uses, stores, and protects your personal information when you use our services.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Telegram account details (chat ID, username, phone if shared)
• Payment and transaction references (not card or bank PINs)
• Usage data (pages viewed, login time, IP address)

2. How We Use Your Information

Your information is used to:

• Provide tender alerts and subscription services
• Process payments and deliver bid documents
• Verify user identity and access rights
• Communicate important service updates
• Improve platform performance and security

3. Telegram & Third-Party Services

WaliaTender may integrate with Telegram and other third-party platforms to deliver tender notifications. We only access information you voluntarily provide through these platforms.

We do not control the privacy practices of third-party services and encourage users to review their respective policies.

4. Cookies & Tracking

We may use cookies and similar technologies to:

• Maintain login sessions
• Remember user preferences
• Improve user experience and analytics

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Sharing

We do not sell or rent your personal data. Information may only be shared:

• With payment processors for transaction verification
• When required by Ethiopian law or legal authorities
• To protect our legal rights or prevent fraud

6. Data Security

We apply reasonable technical and administrative measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure.

7. Data Retention

We retain user data only as long as necessary for service delivery, legal compliance, and dispute resolution.

8. User Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Request account deletion (subject to legal obligations)

9. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the service indicates acceptance of the updated policy.

10. Contact Us

Walia ICT Solutions
Akaki Kality, Total Kafdem Plaza, 4th Floor #425
Phone: +251 919 415 260 / +251 942 125 616
Email: waliatender1@gmail.com